Shopping Helps  |  Warranty Policy

Trade-In Program
Trade-in and go green with Acson. We accept a wide range of brands and models. *Exclusively at Acson Store.

Trade-In Program

Trade-in and go green with Acson. We accept a wide range of brands and models.
*Exclusively at Acson Store.

Warranty Policy

We provide Warranty coverage for all our products. Please register your warranty online to activate your free warranty coverage on Warranty page.

 

For more enquiries, please contact:

 

Acson Malaysia Sales & Service Sdn. Bhd. 198401017130 (129688-D)

No.7A, Jalan 13/4, Seksyen 13, 46200
Petaling Jaya, Selangor, Malaysia.
Customer Careline : 1300-22-3344
Fax : +603- 7956 9907 / 9
Email: acson@acson.com.my

Products & Services Warranty Policy

General Policy For All Products

  1. The warranty must be registered within ten (10) days from the date of purchase.
  2. The warranty certificate/card is irreplaceable in the event of loss and is non-transferable.
  3. This warranty only covers Acson products serviced by Acson authorized dealers and is valid only in Malaysia.
  4. The warranty certificate/card must be presented in the event of a claim. Upon presentation of the warranty certificate/card, all defective parts shall be repaired or replaced during the warranty period. Acson reserves the right to make the final decision on the repair or replacement of the said defective parts.
Wall Mounted & Other Split Unit

See details for the warranty period

Freezer

1 Year parts & labour, 5 Years compressor

Moveo

1 Year parts & labour, 1 Year compressor

Air Curtain & Drainage Pump

1 year parts & labour

Lifestyle

See details for the warranty period

Installation Service

Water Heater

See details for the warranty period